Patient feedback posted via nhs.uk
From day one of attending the Horder centre for my various pre-operation assessments and checks, I was treated with dignity and true professionalism. From the staff on reception through to my Consultant and Anaesthetist and various members of staff everyone I came in contact with all seemed very dedicated to their role it was a true vocation for them.
I had heard from several friends how excellent the Horder centre was but to experience for myself proved how true these recommendations were.
When I was admitted for a total knee replacement operation on August the 22nd I was in no doubt as to the care and attention I would be receiving whilst being an inpatient. By now all my concerns and fears had been allayed by various members of staff so I was fully confident I would be in excellent hands. My operation went well with no complications and the staff were very encouraging for me to start mobilising. I was pleasantly surprised by my progress which was in most part all the support I received from the physiotherapists. Encouragement was the key for me as I knew that now my operation had taken place the responsibility lay with me regarding completing the various exercises.
Once I came home it was down to me to be almost regimented in my routine.
I will admit at the start I needed to be very disciplined but once it’s incorporated into your daily routine it becomes easier.
Would I recommend the Horder centre? I most certainly would, in fact, most of my friends if they have never heard of you have now. Thank you so much Horder as without this operation I wouldn’t be able to do what I do now and want too in the future.
What makes Horder Healthcare unique
Horder Healthcare is committed to providing the very best quality of care for our patients and customers. We are continuously working on improving and reducing risks and this is reflected in our consistently high CQC results, patient satisfaction questionnaires and minimal levels of infection.
We are a charity
We reinvest our profit to benefit more people and help us achieve our aim of advancing health.