Patient feedback posted via nhs.uk
My experience of The Horder Centre for a hip replacement surgery was outstanding.
Staff across the board were caring, informative, and professional. Lovely room, good food, never felt silly for asking questions or seeking assistance. Great post-op support, and helpful in assuring me that the difficulties I was experiencing were common. I ended up staying an extra night because of these and was concerned that this might be a problem, but at all points, I was assured that decisions were always around what was best for me.
I felt at all times in very capable hands, thank you so much!
What makes Horder Healthcare unique
Horder Healthcare is committed to providing the very best quality of care for our patients and customers. We are continuously working on improving and reducing risks and this is reflected in our consistently high CQC results, patient satisfaction questionnaires and minimal levels of infection.
We are a charity
We reinvest our profit to benefit more people and help us achieve our aim of advancing health.