Patient feedback posted via nhs.uk
I had knee replacement surgery in November 2020 and my operation and stay at the Horder Centre were brilliant.
From the time of my arrival, I was kept informed about what was/would be happening. All the staff were friendly and very professional – I felt cared for throughout my stay.
After my operation, I was taken up to the ward and given a sandwich and a cup of tea. As I didn’t get to the room until 6 pm, a lot of the night was spent with the staff doing all the necessary observations. The following day I felt quite rough, almost passing out twice, but was well cared for by the nursing staff.
On Friday I had physio, managing to go up and down 3 stairs with walking sticks, and was shown how to do the required exercises. Before leaving to go home on Saturday, I walked down a flight of stairs and back up, again with a walking stick. After a final assessment by the doctor and physio and being given all the information I needed, I managed to walk the short distance to the car.
Since being home, I am already able to walk around the house with just one walking stick. I only have discomfort from the bruising around the wound, no real pain(I am taking pain relief as required) and I can bend and straighten my leg without pain which I haven’t been able to do for some years. I am doing all my exercises and resting a lot as I am understandably still quite tired.
I would like to thank everyone involved in my care, including the catering staff who provided and served delicious food and plenty of cups of tea with a smile. I will definitely be recommending The Horder Centre to others.
What makes Horder Healthcare unique
Horder Healthcare is committed to providing the very best quality of care for our patients and customers. We are continuously working on improving and reducing risks and this is reflected in our consistently high CQC results, patient satisfaction questionnaires and minimal levels of infection.
We are a charity
We reinvest our profit to benefit more people and help us achieve our aim of advancing health.