Patient feedback posted via nhs.uk
As an NHS patient, I was asked for my choice of hospital. Having received so much positive feedback it was an easy decision to make. From my very first x-ray, I never looked back.
I was being dealt with by professionals, caring, supportive and able to answer all my queries in a way I could understand. A pleasant welcome at the door, courteous at all times and always done with common sense and humour. Whether it was a surgeon, doctor, nurse, auxiliary, physio, member of catering staff or cleaner I was treated as being important.
I knew exactly what the operation would involve, how to prepare for it and how I could contribute to my recovery afterwards. The facilities are excellent, the food very reasonable and the free generous parking reduced the stress. Any downsides? Because of COVID-19, I could not associate with other patients or have visitors. This did not detract from my visit.
I would thoroughly recommend the Horder Centre to anyone requiring the treatments they provide. As a retired teacher, I marked them ten out of ten in every section. Thank you!
What makes Horder Healthcare unique
Horder Healthcare is committed to providing the very best quality of care for our patients and customers. We are continuously working on improving and reducing risks and this is reflected in our consistently high CQC results, patient satisfaction questionnaires and minimal levels of infection.
We are a charity
We reinvest our profit to benefit more people and help us achieve our aim of advancing health.